Technical Support

The vision of Hamilton Sundstrand Customer Technical Support is to be the principal sought-after world class provider of performance-on-demand services in the areas of training, engineering, and document services.

Technical Support Solutions

We have an experienced and knowledgeable staff to meet your in-service technical issues and repair support needs for all of your Hamilton Sundstrand equipment. Our knowledgeable staff is comprised of Aftermarket Program Management, Customer Training, Field Service, Ground Support Engineering, On-Site Support, Product Performance (Reliability), Service Engineering, and Technical Publications.

AOG emergency after-hours call: 1-815-226-6484

Our Customer Technical Support web site provides access to technical support information 24 hours a day to meet your needs when they occur. We invite you to go to our Customer Technical Support self service section and register.

Field Service

Our teams of experienced Field Service Engineering Representatives are responsible for day-to-day on-site resolution of customer issues. Our highly trained Field Service professionals support your maintenance, engineering, and shop organizations with our focus on maximizing system reliability and lowering your cost of ownership.